Buck, Zeng, 43 – head of QC.
“In my spare time I play a lot of basketball. As you can see, I’m pretty tall. I started playing at university and I still play regularly. These days it’s more about keeping fit and messing around with the boys than playing anything really competitive.”
“To be the head of QC at a workshop, the most important thing is that you need to be willing to take responsibility. Often you’re the only person who’s in the workshop and interacting with head office – a lot of trust is placed in you.”
“If I could improve anything about myself, it would be to speak better English.” He says this in pitch-perfect English. “I try to practise with people who speak English whenever they drop by, but it’s hard to do that every day.”